A project, regardless of whether it is of an organisational or IT nature, can be classed as having been successful when it has been accepted by the user.

IT software is tested before going live and new processes are simulated in depth. After the approval process but before daily use, roll out needs to happen. This is when the use of a structured approach and planning is often neglected and huge investments go up in smoke. The bulk of mastering roll out lies with piloting, supporting communications, helping the end user, answering frequent user queries through to setting up a control station for support during the critical phase when the system is in ist early days of usage.

If roll out is to be success, all this needs to be planned and executed in (part) projects.

Firstwaters roll out management supports your project and ensures success. Success has been proven in many, large interdisciplinary projects. Apart from specialist and technical experience, communication is the basis for successful roll out projects: in every document and in every meeting. We are skilled communicators ensuring roll out success.

Our range of services in Roll Out Management follows (by no means a definitive list):

• Planning and execution of pilot projects
• Concept phase, planning and execution of roll out projects
• Coordination of roll out phase
• Execution of workshops and training